About us

Pomelo Care is building the first at-scale, evidence-based pregnancy and newborn care platform, transforming outcomes for pregnant people and babies. Our technology-enabled care platform engages patients early, conducts continuous risk assessments, creates a personalized care plan and team for each patient, and delivers coordinated virtual care and care management throughout pregnancy, NICU, and in the postpartum year to improve outcomes. 

Pomelo manages individual risk factors for poor pregnancy outcomes (e.g., diabetes, hypertension, behavioral health, substance use disorder, social determinants, etc.) to reduce preterm births, NICU admissions, c-sections, and maternal mortality and morbidity. We also support families whose babies are in the NICU to help them care for their newborns, prepare for timely discharge, and confidently transition to home care with 24/7 telemedicine access to the Pomelo care team.  

We are a multi-disciplinary team of clinicians, technologists, and problem solvers who are humble, eager to learn, and passionate about improving care for moms and babies. We are backed by leading investors, including a16z, First Round Capital, Box Group, SV Angel, Operator Partners, and the founders of leading digital health companies such as Landmark, Flatiron Health, and Pillpack.

Role Description

Your north star: Support core learning & development initiatives that will enable the clinical team to onboard and scale efficiently while maintaining high quality.

In this role, you will report into our Director, Clinical Onboarding & Training and have the following responsibilities: 

• Own key projects to improve core metrics around clinical onboarding & training
• Lead implementation and maintenance of LMS and Knowledge Management systems
• Partner closely with Pomelo’s Clinical, Market Operations, and Product teams to develop and roll out agile trainings to support rapid scaling
• Manage clinical onboarding operations and serve as a resource for new hires
• Identify and implement data-informed opportunities to improve clinical onboarding & training 

Who you are

• 5+ years learning & development experience, ideally having worked within healthcare delivery or a high-growth startup
• Experience supporting scaling onboarding and training processes 
• Exceptional project management and prioritization skills  
• Data-informed & results-oriented operator who moves fast
• Meticulous attention to detail and highly organized
• Comfort with ambiguity
• Ability to work cross-functionally with clinicians
• Passionate about maternal and child health

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.